User Terms for the GM Financial Fleet Solutions Program
Last Updated: October 31, 2024
These User Terms are a binding agreement between you and Coast that governs your access to and use of Services offered by Coast. Capitalized terms used in these User Terms but not defined herein are defined in the Platform Agreement.
References to “Company” mean the company with whom you are associated that maintains a GM Financial Account and that is applying for, or has opened, a Coast Account to use the Services. References to the “GMF Program” means the program whereby Company is able to order and use Cards to access its line of credit with GM Financial using the Services provided by Coast. References to “you” mean a User or Administrator of Company’s Coast Account or the natural person applying for a Coast Account on behalf of Company.
By using the Services available to you under Company’s Coast Account, you consent to and agree to abide by these User Terms. You also consent to and agree to comply with the duties and obligations of Company under the Platform Agreement, the Website and Mobile App Terms of Use and all applicable law and Card Network rules in connection with your use of Company’s Coast Account and Services.
You also consent to receive all communications from Coast electronically as described in these User Terms, including automated phone calls and text messages in accordance with the section herein entitled “Notices, Phone Communications and Agreement to be Contacted”.
We may update or replace these User Terms by providing you Notice which may include posting an updated version to our website. As between you and Coast, you are solely responsible for ensuring that Company promptly notifies you of any Notice provided to Company regarding these User Terms and that you check these User Terms for updates from time to time. Your continued use of the Services will serve as your acceptance of any changes to these User Terms.
THESE USER TERMS CONTAIN AN AGREEMENT TO RESOLVE ANY CLAIMS THROUGH BINDING ARBITRATION AND A WAIVER OF ANY CONSOLIDATED OR CLASS ACTIONS, ALONG WITH IMPORTANT DISCLAIMERS AND LIMITATIONS OF LIABILITY. PLEASE READ THIS CAREFULLY AND ONLY USE THE SERVICES IF YOU UNDERSTAND AND AGREE TO THESE PROVISIONS.
1. Access, Eligibility and Personal Data
Prior to accessing or using the Services on behalf of Company, Company must configure you as a User or Administrator, as applicable, on Coast’s online portal and provide you with access and instructions for activating your profile.
Eligibility
By using Services you represent and warrant in your individual capacity that:
- You are not a Prohibited Person
- You are an employee, contractor, or agent authorized by Company to use the Services on Company’s behalf
- All information including Personal Data you provide to us, either directly or through an Administrator, is and will be current, accurate, and complete
- You will use the Services exclusively for Company’s business purposes and not for any personal, family, or household use
- You will use the Services in compliance with applicable law
- You have reviewed the Platform Agreement, and the terms, agreements, or policies incorporated by reference, including these User Terms
- You are 18 years old (or any older age of majority required in your state of residence)
Use of your personal information
To be configured as a User or Administrator on Company’s Coast Account, Company must provide to Coast certain Personal Data about you, including your name, phone number, email address and other contact information. You acknowledge that you have authorized Company and Administrators to share your Personal Data with Coast. You must provide Company with Personal Data that is current, complete, and accurate at all times.
At any time during your use of the Services, we may require additional information from or about you. Details on our collection, use, and handling of Personal Data are described in our Privacy Policy. Please review it carefully and contact us if you have any questions. By using the Services, you agree that we may use your Personal Data in accordance with our Privacy Policy.
You further acknowledge and agree that we may use and provide your Personal Data to Program Partners, GM Financial and Third-Party Service Providers. The Stripe Privacy Policy and the Celtic Bank Privacy Policy describe how and for what purposes our Program Partners process data (including Personal Data) in connection with your use of the card. By using a Card or other Services, you consent to these policies.
Consent to electronic signature
You agree that using the Services available to you under Company’s Coast Account constitutes your electronic consent to the User Terms. You also agree that your electronic consent has and will have the same legal effect as a physical signature.
2. Use of the Services
Prohibited and Restricted Activities
You may only use Company’s Coast Account and the Services for the valid, lawful bona fide business purposes of Company, such as making purchases on behalf of Company. Company is liable to GM Financial for all Charges, Fees and Fines and other amounts or other amounts charged to Cards and Company’s Coast Account.
You are prohibited from using Company’s Coast Account or the Services for:
- Any purpose that is unlawful or prohibited by the Platform Agreement or these User Terms
- Personal, family, or household use
- Any activities included on the Prohibited Activities List
- Any transaction involving an individual, organization, country, or jurisdiction that is blocked or sanctioned by the United States, including those identified on any lists maintained by OFAC or the U.S. Department of State
- Any other purpose unrelated to the business of Company
We may terminate your access to Company’s Coast Account and Services if we know or believe that you are engaged in any activities included on the Prohibited Activities List or otherwise do not comply with these restrictions. Cards remain the property of the Issuer and must be returned upon request. We may cancel, revoke, repossess or restrict the use of Cards at any time.
Safeguards and Credentials
You will use all reasonable means to protect Cards, mobile devices, web browsers, and anything else used to access or utilize the Services, as applicable. You will not allow any other person or third party to use Company’s Coast Account or Services (including use of Cards) on your behalf.
If you are an Administrator, you will maintain your own unique set of Credentials and keep those Credentials secure. You will not share those Credentials with any other person or third party, or reuse Credentials for other services. You will not grant any other person or third party access to Company’s Coast Account or Services.
You will immediately notify Company of the loss or theft of a Card, any unauthorized access or use of your Coast Account or the Services, or where you know or suspect your mobile device or, if you are an Administrator, your Credentials, are compromised or lost. If you are an Administrator and you receive such a notice you will immediately disable access to the Services by any individual whose profile has been compromised, limit permissions and/or disable any lost or stolen Card on Coast’s online portal. You can also contact us directly by calling (833) COAST01 / (833) 262-7801 or emailing support@coastpay.com.
We may suspend your access to the Services at any time and for any reason, including if we believe your mobile device or Credentials have been compromised, we suspect unauthorized access or use of your Coast Account or if not doing so poses a risk to you, Company, Coast, GM Financial or any third parties.
3. Using Cards
You are responsible for securing Cards, account numbers, and Card security features (including the CVV and PIN, if any). If you are a User, you will promptly notify an Administrator when a Card is lost, stolen, breached, or needs to be replaced. In such cases, replacement cards must be requested by an Administrator.
Administrators will review the Periodic Statement issued to Company by GM Financial associated with Company’s Cards on no less than a monthly basis. You will promptly report any unauthorized or fraudulent activity to Company or to GM Financial. You can also contact Coast directly by calling (833) COAST01 / (833) 262-7801 or emailing support@coastpay.com.
Company’s Coast Account is commercial in nature, and you acknowledge and agree that certain consumer protection laws (including the Electronic Funds Transfer Act or Regulation E) and consumer-specific rules (including NACHA rules specific to consumers) do not apply to transactions on Company’s Coast Account or your use of the Services.
4. Ownership of Coast Property, Feedback
Coast and licensors own the Coast Property. You may only use Coast Property as provided to you and for the purposes provided in these User Terms or as otherwise permitted by the Platform Agreement between Company and Coast. You may not modify, reverse engineer, create derivative works from, or disassemble Coast Property, or register, attempt to register, or claim ownership of Coast Property or portions of Coast Property.
Coast grants you a nonexclusive and nontransferable license to use Coast Property as provided through the Services and as permitted by these User Terms. This license terminates immediately and without any further action upon termination of the Platform Agreement or these User Terms, unless terminated earlier by us.
We sometimes release Beta Services in order to test new products, features, and programs, and we may make these Beta Services available to you to get your Feedback. We may change or discontinue Beta Services at any time. Beta Services are confidential until we publicly announce the products, features, or programs, and if you use Beta Services, you agree to keep information about the Beta Services confidential. Any Beta Services are provided to you AS IS and without warranty. We may use any Feedback about the Services or Beta Services freely and without restriction. Except where specifically notified by us, we will not compensate or credit you for Feedback you provide to us.
5. Suspension and Termination
Coast and/or GM Financial may suspend or terminate access to Company’s Coast Account or the Services, disable Cards and/or terminate these User Terms at any time and for any reason, in our sole and absolute discretion, without prior Notice including where directed by the Company, GM Financial or a Program Partner, upon termination or suspension of Company’s Coast Account or GM Financial Account, or where we determine in our sole discretion that continuing to provide Services or access to you poses an unacceptable risk to you, Coast, GM Financial or third parties.
In the event that the Platform Agreement with Company is terminated, except as expressly provided in the Platform Agreement, these User Terms will immediately terminate (other than Section 1, Sections 4 through 11, Sections 13 through 15 and any other sections giving rise to continued obligations of the parties, which will survive termination of these User Terms).
6. Notices, Phone Communications and Agreement to be Contacted
Notices and communications
You will receive Notices to the email and phone numbers provided to Coast by you or an Administrator. These Notices may include, for example, alerts about Services, Cards, Charges or attempted Charges and other transactions, your relationship with Coast, your application for a Coast Account as well as email Notices about promotions and reward and referral programs.
Each User is required to have a mobile phone that is capable of receiving and sending text messages to use the Services and to receive Notices correctly.
Each Administrator must have the following hardware and software capabilities to access and use the Services and receive required Notices:
- A valid, working email account
- A mobile phone capable of receiving and sending text messages
- Access to a computer and connection to the Internet. Your Internet browser must be one of the current and previous major releases of Chrome, Firefox, Microsoft Edge, or Safari.
You are responsible for all costs imposed by internet service providers for sending or receiving Notices electronically.
Your Consent to Receive Automated Calls
You acknowledge that by agreeing to these User Terms and continuing to use Coast Services including Cards, you expressly agree to receive Notices electronically, including in the form of artificial voices, prerecorded voice messages, and/or autodialed calls to your phone number from Coast. You acknowledge that automated calls may be made to your phone number even if your phone number is registered on any state or federal Do Not Call list. You agree that Coast may obtain, and you expressly agree to be contacted at, any email addresses, mailing addresses, or phone numbers provided by you or an Administrator at any time or obtained through other lawful means, such as skip tracing, caller ID capture, or other means. You agree to receive automated calls from Coast, even if you deactivate your User or Administrator profile or Company terminates its relationship with us, except if you opt-out in accordance with the instructions below.
To opt-out of automated voice calls (not text messages), you must (i) provide us with written notice revoking your consent to receiving automated calls; (ii) in that written notice, you must include your full name, mailing address, Company’s name, and the specific phone number(s) for which you wish to stop automated calls; and (iii) send this written notice to support@coastpay.com.
Data rates may apply for any calls to you from us and to us from you. You are responsible for all costs imposed by mobile service providers for such calls. Call frequency varies. Coast is not responsible for such charges. If you have any questions about your data plan, it is best to contact your wireless provider.
Your Consent to Receive Automated Texts
By opting in to receive text messages and continuing to use Coast Services including Cards, you expressly agree to receive Notices in the form of autodialed text messages (such as SMS, MMS, or successor protocols or technologies) to your phone number from Coast. You acknowledge that automated text messages may be made to your phone number even if your phone number is registered on any state or federal Do Not Call list. You agree to receive automated text messages from Coast, even if you deactivate your User or Administrator profile or Company terminates its relationship with us, except if you opt-out in accordance with the instructions below.
Notices you receive via text message may include, for example, alerts about Services, Cards, Charges or attempted Charges and other transactions, your relationship with Coast and/or your application for a Coast Account. Notices from Coast may require you to respond, such as, for example, providing information about Charges or attempted Charges on Cards. If you are a User, you will sign into and out of Cards, sign into and out of vehicles, provide a vehicle license plate and odometer reading and receive Notices about declined transactions solely using text messages.
We may also send text messages to you to allow us to verify your identity, to provide other information about Company’s Coast Account and for other purposes that we identify and that are available through Company’s Coast Account. If you are an Administrator, we may also send Notices to you regarding Company’s Coast Account or account security and providing or requesting information on recent transactions.
Message and data rates may apply for any messages sent to you from us and to us from you. You are responsible for all costs imposed by mobile service providers for sending or receiving Notices via text message. Message frequency varies. Coast is not responsible for such charges. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
To opt-out of text messages, text STOP to any text message you receive from Coast or to 33033 or email support@coastpay.com and specify that you want to opt out of text messages. You acknowledge and agree to accept a final text message confirming your opt-out unless you continue to text us. After this, you will no longer receive text messages from us. Text START to 33033 to opt back in.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by calling (833) COAST01 / (833) 262-7801 or by emailing us at support@coastpay.com.
Carriers are not liable for delayed or undelivered messages.
If you have any questions regarding privacy, please read our Privacy Policy.
Opt-Out
Your consent to receive automated calls and texts is completely voluntary. You may withdraw consent to receive Notices electronically at any time by ceasing to use the Cards and Services and following the instructions above and/or by contacting Coast at (833) COAST01 / (833) 262-7801 or by emailing us at support@coastpay.com. . However, if you do not consent to or opt out of receiving Notices via email or text messaging, which is our primary method of communicating with you, you may not be able to submit an application, use Cards or other Services and your User or Administrator profile, as applicable, may be deactivated.
It is your sole responsibility to notify us if you no longer want to receive electronic Notices including automated calls or text messages for which the opt-out instructions are detailed above in these User Terms. You waive any rights to bring claims for unauthorized or undesired calls or text messages by failing to opt-out immediately or by failing to follow these instructions. Please allow up to thirty (30) days to process any opt-out request. Please note that if you opt out of automated calls or text messages, we reserve the right to make non-automated calls or send non-automated text messages to you. It is possible that third parties may have your contact information and you may continue to receive communications from these third parties despite an opt out request. We are not responsible for unwanted contact from third parties. Please contact third parties directly to inform them of your communication preferences.
Providing Telephone Numbers and Other Contact Information
You verify that you are the current subscriber or owner of any phone number that you provide to us, either directly or through an Administrator. You are strictly prohibited from providing a phone number that is not your own. If we discover that any information provided in connection with your User or Administrator profile is false or inaccurate, we may suspend or terminate your ability to access or use the Services at any time. Should any of your contact information change, including ownership of your phone numbers, please notify an Administrator and contact us before the change goes into effect by texting STOP to any Coast text message or to (833) 955-2727, calling us at (833) COAST01 / (833) 262-7801 or emailing us at support@coastpay.com.
Call Recording and Monitoring
You acknowledge that telephone calls to or from Coast may be monitored and recorded and you agree to such monitoring and recording.
Release of Claims
In consideration of the Services provided by Coast, you hereby release Coast from any and all claims, causes of action, lawsuits, injuries, damages, losses, liabilities or other harms resulting from or relating to telephone calls or text messages, including without limitation any claims, causes of action, or lawsuits based on any alleged violations of the law (including, without limitation, the Telephone Consumer Protection Act, Truth in Caller ID Act, Telemarketing Sales Rule, Fair Debt Collection Practices Act, or any similar state and local acts or statutes, and any federal or state tort or consumer protection laws).
7. Disclaimer of Warranties
THE SERVICES ARE PROVIDED BY COAST AS IS AND AS AVAILABLE. COAST DISCLAIMS ALL EXPRESS, IMPLIED, OR STATUTORY WARRANTIES, AND YOU ACKNOWLEDGE THAT NO COAST PERSONNEL ARE AUTHORIZED TO PROVIDE ANY SUCH WARRANTY.
8. Indemnification
You agree to indemnify Coast (including Coast’s affiliates and Coast’s and each such affiliate’s employees, contractors, directors and agents) and hold them harmless from and against any losses, liabilities, damages, claims, costs or expenses (including reasonable attorneys’ fees) arising out of or relating to claims, proceedings, suits, or actions brought by or initiated against Coast or any of the other indemnitees specified above by any third party (i) due to your violation of law, fraud, gross negligence or willful misconduct and (ii) for any privacy, tort or other claims, including claims under the Federal Telephone Consumer Protection Act or any state law equivalent, including claims relating to your voluntary provision of a telephone number that is not owned by you and/or your failure to notify us of any changes in your contact information, including telephone number. Coast may defend any claim subject to indemnification hereunder, using counsel of its choice, and you will pay or promptly reimburse Coast for the reasonable fees of such counsel and all related costs and reasonable expenses.
9. Limitation of Liability
COAST IS NOT LIABLE TO YOU FOR CONSEQUENTIAL, INDIRECT, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THESE USER TERMS OR TO THE SERVICES OR CARDS, INCLUDING YOUR USE OF OR INABILITY TO USE SERVICES OR CARDS, WHETHER OR NOT COAST WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BY YOU OR THIRD PARTIES. YOU ACKNOWLEDGE THAT COAST PROVIDES SERVICES (INCLUDING CARDS) SOLELY TO (AND SOLELY FOR THE BENEFIT OF) COMPANY, AND COAST OR GM FINANCIAL SHALL HAVE NO LIABILITY TO YOU WHATSOEVER IN CONNECTION WITH ANY BREACH, FAILURE OR OTHER PROBLEM OR ISSUE WITH RESPECT TO THE SERVICES, INCLUDING ANY CARD.
10. Governing Law and Venue
These User Terms will be construed, applied, and governed by the laws of the State of New York exclusive of its conflict or choice of law rules. Subject to the good faith binding arbitration requirement provisions contained in Section 11, all litigation will be brought in the state or federal courts located in New York, New York.
11. Binding Arbitration
PLEASE READ THIS SECTION OF THE USER TERMS (THE “ARBITRATION AGREEMENT”) CAREFULLY. IT REQUIRES ALL CLAIMS BETWEEN YOU AND US TO BE RESOLVED BY BINDING ARBITRATION WHENEVER YOU OR WE CHOOSE TO SUBMIT A CLAIM TO ARBITRATION. BY ACCEPTING THIS ARBITRATION AGREEMENT, YOU WAIVE YOUR RIGHTS TO TRY ANY CLAIM IN COURT BEFORE A JUDGE OR JURY (EXCEPT FOR MATTERS THAT MAY BE TAKEN TO A SMALL CLAIMS COURT) AND TO BRING OR PARTICIPATE IN ANY CLASS OR OTHER REPRESENTATIVE ACTION.
Agreement to Arbitrate
Before filing a Claim (as defined below) against Coast, you agree to try to resolve the Claim informally by notice to Coast of the actual or potential Claim. Similarly, Coast will provide notice to you of any actual or potential Claim to endeavor to resolve any Claim we may possess informally before taking any formal action. Each party agrees to engage in good faith discussions in an effort to resolve the Claim informally. If, notwithstanding such good faith efforts, the actual or potential Claim is not resolved, either you or we may elect, without the consent of the other, to arbitrate any Claim (as defined below) through the binding arbitration process set forth in this Arbitration Agreement.
Claims Covered by Arbitration
“Claims” subject to this Arbitration Agreement include all of the following: (1) disputes, claims or controversies arising out of or related to these User Terms or any later versions of or changes or modifications to these User Terms; (2) claims arising out of or related to any aspect of any relationship between you and us that is governed by these User Terms; (3) claims arising out of or related to your access to or use of Company’s Coast Account or Services; and (4) claims related to the interpretation, scope, applicability, or enforceability of these User Terms including the Arbitration Agreement (except, in each case, for certain claims described in “Claims Not Covered by Arbitration” below). Claims are subject to arbitration whether they are based in contract, tort, federal or state statute, constitution, regulation, or any other legal theory, or whether they seek legal or equitable remedies. All Claims are subject to arbitration whether they arose in the past, may currently exist, or may arise in the future, including claims or disputes that arose after termination of Company’s Coast Account.
Any disputes, claims or controversies arising out of or related to your relationship with our Program Partners shall be subject to the terms governing the resolution of disputes and any agreement to arbitrate of such Program Partner.
Claims Not Covered by Arbitration
Claims filed by you or by us in a small claims court are not subject to arbitration, so long as the dispute remains in such court and advances only an individual claim for relief. Claims principally arising from the protection of intellectual property rights or breach of confidentiality obligations are not subject to arbitration. The “Class and Representative Action Waiver” and “Public Injunctive Relief Waiver” sections below set forth additional claims not subject to arbitration. Further, this Arbitration Agreement shall not apply to covered borrowers as defined in the Military Lending Act, 10 U.S.C. § 987.
Commencing an Arbitration
The party initiating arbitration must choose one of the following to administer the arbitration (“arbitration administrator”):
- The American Arbitration Association (“AAA”) under AAA’s Consumer Arbitration Rules, except as modified by this Arbitration Agreement. AAA’s rules may be obtained from www.adr.org or 1-800-778-7879 (toll-free).
- JAMS under the JAMS Streamlined Arbitration Rules & Procedures, including JAMS’ Consumer Minimum Standards, except as modified by this Arbitration Agreement. JAMS’ rules may be obtained from www.jamsadr.com or 1-800-352-5267 (toll free). In the event the party initiating arbitration selects JAMS and JAMS determines that the Streamlined Arbitration Rules & Procedures do not apply, the parties agree to abide by the rules JAMS chooses to apply to the dispute.
If both AAA and JAMS are for any reason unable to serve, then the parties may agree to a comparable arbitration administrator. If the parties are unable to agree, then a court of competent jurisdiction shall appoint an arbitration administrator.
Either you or we may start an arbitration by giving written notice to the other party. This notice may be given before or after a lawsuit has been filed concerning the Claim and it may be given by papers filed in the lawsuit such as a motion to compel arbitration. The party asking for arbitration must file a notice with the arbitration administrator pursuant to its rules.
Arbitration Procedure
Unless you and we agree otherwise in writing, the arbitration shall be decided by a single, neutral arbitrator, who shall be a retired judge or a lawyer with at least ten years’ experience, selected in accordance with the chosen arbitration administrator’s rules.
The arbitrator will decide the dispute in accordance with the terms of this Agreement and applicable substantive law, including the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA”), and applicable statutes of limitation. The arbitrator shall honor claims of privilege recognized at law.
The arbitrator will take reasonable steps to protect customer account information and other proprietary or confidential information.
Any arbitration hearing shall take place in New York, New York, unless the parties agree in writing to a different location or the arbitrator so orders.
At your or our request, the arbitrator will issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. The arbitrator’s award shall be final and binding except that any party may appeal any award relating to a Claim for more than $100,000 or for injunctive relief to a three-arbitrator panel appointed by the arbitration administrator, which will reconsider de novo any aspect of the appealed award. The panel’s decision will be final and binding. In either event, you or we may seek to have the award vacated or confirmed and entered as a judgment in any court having jurisdiction. The substantive law of the FAA shall govern any petition or motion to confirm or vacate the arbitrator’s award.
Available Relief
Except as provided in the “Public Injunctive Relief Requests” section below, the arbitrator may award damages or other relief (including injunctive relief) available to the individual claimant under applicable law.
Arbitration Costs
If permitted by the rules of the selected arbitration administrator, you agree to pay any initial filing fee charged to you by the arbitration administrator for any arbitration you commence. We will pay all other fees charged by the arbitration administrator or arbitrator, including any filing, administration, and/or arbitrator fees. We will pay the entire initial filing fee if: (1) you reasonably claim to be unable to afford it; and (2) you seek but cannot obtain a waiver of that fee from the arbitration administrator. To the extent allowed by applicable law and our agreements, the arbitrator may award arbitration costs and attorneys’ fees to the prevailing party.
Jury Waiver and Limitation of Rights
You and we agree that, by entering into this Arbitration Agreement, the parties are each waiving the right to a trial by jury or a trial before a judge in court (except for matters that may be taken to a small claims court). You and we acknowledge that arbitration will limit our legal rights, including the right to participate in a class action, the right to a jury trial, the right to conduct full discovery, and the right to appeal.
Class and Representative Action Waiver
YOU AND WE AGREE THAT EACH PARTY TO THIS ARBITRATION AGREEMENT MAY BRING CLAIMS AGAINST THE OTHER ONLY IN OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator shall have no authority to conduct any class, private attorney general or other representative proceeding. This paragraph does not apply to requests for public injunctive relief, which are addressed in the paragraph below entitled “Public Injunctive Relief Requests.”
Public Injunctive Relief Requests
If you or we seek public injunctive relief as a remedy for any Claim against one another (a “Public Injunctive Relief Request,”) you and we agree that Public Injunctive Relief Request cannot be arbitrated. Instead, that Public Injunctive Relief Request shall be adjudicated by a court after all other Claims to be decided in arbitration under this Arbitration Agreement are resolved in arbitration. You and we agree to jointly request that the court stay the Public Injunctive Relief request until after the remaining Claims have been finally resolved in arbitration, and that the parties will only seek to lift the stay and request that the court resolve the Public Injunctive Relief Request if an arbitrator finds that one of them is liable for a Claim for which public injunctive relief is an available remedy. The validity, enforceability, and effect of this section shall be determined exclusively by a court, and not by any arbitration administrator or arbitrator.
Governing Law
You and we agree that you and we are participating in transactions that involve interstate commerce and that this Arbitration Agreement and any resulting arbitration are governed by the FAA. To the extent state law applies, the laws of the state of New York shall apply.
Survival and Severability
This agreement to arbitrate shall survive the termination or expiration of these User Terms. Notwithstanding any section in the Arbitration Agreement or these User Terms to the contrary, if any section of this Arbitration Agreement (except for the “Class Action and Representative Action Waiver” above) is deemed invalid or unenforceable for any reason, it shall not invalidate the remaining portions of this Arbitration Agreement. However, if the “Class Action and Representative Action Waiver” section is deemed invalid or unenforceable in whole or in part, then this entire Arbitration Agreement shall be deemed invalid and unenforceable.
Changes
Notwithstanding anything to the contrary in these User Terms, the following terms shall apply to amendment of this Arbitration Agreement. You and we agree that we have the right to amend this Arbitration Agreement, and that if we make any amendment to this Arbitration Agreement (other than an amendment to any notice address or website link provided herein), that amendment shall be effective upon our providing Notice to you or to Company, provided, that any change shall not apply to your Claims against us that accrued prior to the effective date of the amendment. If you do not agree to any amended terms, you may reject the amended Arbitration Agreement and you will not be bound by it. To reject the amended terms, you must send us written notice of your rejection within 30 days after the date we provided notice of the amendment. You must include your name, address, email address, telephone number and the name of Company. The notice of rejection must be mailed P.O. Box 483 New York, NY 10014, Attention: Legal Department. This is the only way that you can reject amendments to this Arbitration Agreement.
12. Coast Website and Apps; Third Party Sites or Services
Your use of our website and any mobile applications or other applications offered by Coast is subject to the Website and Mobile App Terms of Use, which are hereby incorporated by reference.
As described in the Website and Mobile Apps Terms of Service, Coast may provide links to or information regarding websites, products or services of unaffiliated third parties via its website or otherwise. You acknowledge that Coast has no control over any such websites, products or services and does not endorse or provide any warranties relating to them. You link to, use or otherwise interact with any such websites, products or services at your sole risk.
13. Assignment
Coast may assign, pledge, delegate or otherwise transfer these User Terms or its rights, powers, remedies, obligations and duties of performance under these User Terms at any time. Any such assignee will have all rights as if originally named in these User Terms instead of Coast. You may not assign these User Terms or any rights hereunder, or delegate any of your obligations or duties of performance.
14. Severability
Except as provided in Section 11 with respect to the provisions of the Arbitration Agreement relating to the Class Action and Representative Action Waiver, the invalidity or unenforceability of any of the provisions of these User Terms, or the invalidity or unenforceability of the application thereof to any individual, entity or circumstance, shall not affect the application of such provisions to individuals, entities or circumstances other than those as to which they are held invalid or unenforceable, and shall not affect the validity or enforceability of any other provisions of these User Terms.
15. Entire Agreement
These User Terms (including any additional terms incorporated herein) constitutes the entire understanding between you and Coast regarding the subject matter of these User Terms, and no other agreements, representations, or warranties other than those provided in these User Terms will be binding unless in writing and signed by you, Company and Coast.