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Our promise to keep your business safe

Trust that your finances are under full control with our unique approach to security. Powerful spending rules help you prevent fraud before it happens, real-time visibility lets you closely monitor what’s happening, and — even though it’s unlikely — we’ll cover you up to $25,000 in case fraud does happen.
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Our promise to keep your business safe

Keeping you safe from overspending — at all times

Get covered against fuel card fraud, up to $25,000 per year

We believe we’ve built the most secure fuel card on the market, so you can trust that your business is protected from all fraud and misuse. And when you enable our advanced security features, you’ll be protected by up to $25,000 per year against any fuel card fraud. Seriously.

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Get covered against fuel card fraud (up to $25,000 per year)

Controls

Prevent fraud from happening with precise spending rules

Define your rules to end wasteful spending. Your spending limits reflect how you want your business to run, and give you control over how much each employee can spend on the job.

Prevent fraud from happening with precise spending rules. You can even customize them.

Reporting

Miss nothing with real-time visibility

Stay on top of your expenses with real-time alerts and reporting. You’ll always know who’s spending, where, and for what. That way, you can identify areas to save along the way.

Miss nothing with real-time visibility

Frequently asked questions

  • What is the Coast Fuel Fraud Guarantee?

    Coast’s mission is to provide you with confidence that your finances are protected. That’s why we continuously invest in our product to make it always more secure.

    And that’s also why we’re excited to introduce the Fuel Fraud Guarantee. We believe we’ve built the most secure fuel card on the market. Use our unique security features for complete confidence that your business is protected from fuel card fraud at all times. It’s guaranteed, up to $25,000 per year.

    For full terms and conditions, see here.

  • What should I do if my business is a victim of fraud?

    We’re sorry you experienced fraud. Contact our support team for next steps:

    Submit the details of the transaction by email at support@coastpay.com or by phone at (833) 262-7801 no later than 48 hours after you discovered the fraud and no later than 60 days following the date we issued you a statement reflecting the transaction being disputed.

    You must specify your details, details about the card user, details about the transaction, and an explanation of your belief that the transaction was unauthorized.

    Even if the unauthorized transaction doesn’t meet all the criteria for the guarantee, you might still be able to dispute the charge or benefit from some coverage. Reach out to our support team to learn more.

  • What does the guarantee cover?

    The Fuel Fraud Guarantee applies to fuel purchases only. In order to qualify as a Fuel Purchase, Coast must receive line-item transaction data from the applicable merchant. All other spend categories are excluded.

    For full terms and conditions, see here.

  • Are there any conditions to benefit from the guarantee?

    The following security settings must be turned on for the transaction to be covered by the fuel fraud guarantee:

    1. “SMS security” via phone number is enabled, and
    2. One of the following settings is enabled: (i) manual odometer collection or (ii) a telematics integration that is configured to automatically decline fuel transactions when the vehicle is too far from the merchant.

    Your Coast account must also be in good standing and you must be in full compliance with the Coast terms.

    For full terms and conditions, see here.