Based in Dallas, Texas, Auto Parts Couriers is a dedicated automotive logistics company with a fleet of up to 100 vehicles. They offer fixed operations, warehousing, and dispatch services across 75% of Texas. Joseph Rocha, the company’s owner, leads a growing team of 90 employees. With six locations and long routes into rural areas, efficient fuel management is crucial to operational success.
The Challenges
Fuelman’s limited acceptance and poor support were costing time and money.
Before switching to Coast, Auto Parts Couriers used Fuelman as their fuel card provider. The limitations quickly became clear:
- Fuelman’s fuel card wasn’t accepted in many rural areas of Texas
- The platform was difficult to use and prone to penalty-heavy billing issues
- Online tools were clunky, and support was limited to a single, overwhelmed contact
- Tracking mileage and spend by vehicle or driver was a manual, end-of-month task
“We were trying to optimize cost—but Fuelman’s late fees, penalties, and limited acceptance made it impossible,” Joseph said. “You can’t wait until tomorrow to fix a fuel issue in logistics. You need real-time tools,” Joseph explained.
The Solution
Auto Parts Couriers switched to Coast after seeing how it could simplify card management, provide real-time insights, and give them the flexibility of a Visa-accepted platform. With Coast, the company saved 10% a month on fuel.
Better Controls = Real Savings
- Coast lets them set custom limits by vehicle, route type, and driver
- They now require mileage entry at the pump, verified against telematics
- Live tracking helps catch fueling mismatches instantly—not at the end of the month
“We calculate about a 10% savings—around $6,000 per month—thanks to the controls Coast gives us,” said Joseph. “We can see mileage, fuel usage, and even spot inefficiencies based on MPG.”
Accepted Anywhere and Built for Real-Time Ops
- Coast cards are accepted anywhere Visa is accepted
- No more hunting for Fuelman-approved stations
- Fleet managers can manage everything online—quickly and easily
- Drivers stay productive and spend less time detouring for gas
“With Visa, we can fuel up anywhere. That solved our biggest issue overnight,” Joseph explained.
Simple to Use and Well-Supported
- Fast customer support that understands the urgency of logistics
- Easy onboarding and intuitive card management
- Plans to explore integrations with telematics providers like Samsara and Linxup
The Results
✅ 10% monthly fuel savings, or ~$6,000/month
✅ Full control over spend by vehicle, driver, and route type
✅ No more Fuelman station limitations—fuel anywhere Visa is accepted
✅ Real-time tracking replaces end-of-month reporting delays
✅ Better MPG visibility enables proactive vehicle performance checks
✅ Responsive, human support when issues come up with Coast’s US-based customer service team
“Coast has been a game changer for us. It solved real problems and helped us cut fuel costs while keeping our drivers efficient.”
– Joseph Rocha, Owner, Auto Parts Couriers
Explore Coast’s interactive demo to see how you can streamline your expenses.
