Brian Wear Plumbing focuses on service plumbing, including sewer line repairs, excavation, trenchless pipe lining, and remodeling. With a fleet of 11 trucks and a team of 25, they’ve been in the service game for nearly 20 years.
As Office Manager, Dallas Timmermann handles everything from accounts receivable to payroll. Previously, the company used American Express cards for expenses, rather than a dedicated fleet card. “Those were costing us an annual fee for every card. So, it pushed us to get away from a general credit card and more towards a card that we can lock down and specify where it can be used,” Dallas explains.
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The Challenges
Before Coast, Brian Wear Plumbing struggled with time-consuming reconciliation, missing receipts, and limited control over how and where company cards were used.
- Receipt headaches: Dallas had to chase drivers for receipts. If a gas pump ran out of paper or a driver forgot, it created delays.
- Time-consuming reconciliation: Each month required manually entering expenses into QuickBooks and tracking down missing documentation.
- Lack of control & visibility: There was no tool to restrict purchases or gain real-time insights into fuel spending without relying on paper trails.
The Solution
Brian, the owner, first learned about Coast at Blue Collar Acceleration Day, and soon saw it as the answer to their fuel management challenges. Coast’s restricted-use fleet cards and digital receipt tracking gave Dallas full visibility into fuel purchases, simplified accounting, and made managing her fleet’s expenses effortless.
- Locked-down card usage & complete digital receipts: Coast provided fuel cards restricted to job-related purchases only, preventing unauthorized personal spending. Every transaction automatically generated a digital receipt with all the details of a paper one, meaning no more chasing down slips from drivers or gas stations.
- Streamlined month-end processing: Dallas can now download all purchases and upload them directly into their fuel tax refund spreadsheet without chasing paperwork.
- Easy card assignment & management: Cards are assigned to vehicles, with flexibility if drivers switch, and Coast is easy to learn and implement. “It’s been easy to move the cards around and assign them to vehicles… It was not time-consuming to switch, and it was easy to learn,” Dallas says.
The Results
✅ 2 hours saved each month: Dallas estimates that she saves at least 2 hours each month on administrative work by eliminating the need to track down missing receipts and manually entering transactions. Information is now instantly available.
✅ More efficient accounting workflows: Charges aren’t manually key-entered into QuickBooks anymore. Dallas simply downloads and verifies weekly.
✅ Seamless integration into operations: The switch to Coast was smooth and fit seamlessly into their existing processes.
