Privacy Policy

Effective date: June 28, 2021

PRIVACY POLICY

We at Coast know you care about how your personal information is used and shared, and we take your privacy seriously.  Please read the following to learn more about our Privacy Policy.  By using or accessing the Site in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy and our Terms of Use, and you hereby consent that we will collect, use, and share your information as described in this Privacy Policy. Any terms we use in this Privacy Policy without defining them have the definitions given to them in the Terms of Use.

What this Privacy Policy Covers

This Privacy Policy covers our treatment of Personal Data that we gather when you are accessing or using our Site. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control, or people that we don’t manage.

Personal Data

We gather various types of Personal Data from our visitors, as explained in more detail below, and we use this Personal Data to contact you, to market our Services, to fulfill your requests for certain Services, and to analyze how you use the Site. In certain cases, we may also share some Personal Data with third parties, but only as described below.

We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for the Site or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at privacy@coastpay.com.

Will Coast ever change this Privacy Policy?

We’re constantly trying to improve the Site, so we may need to change this Privacy Policy from time to time as well, but we will alert you to changes by placing a notice on coastpay.com. You are responsible for reading and understanding updates to this Privacy Policy.  Please review the Privacy Policy periodically so that you will be apprised of any changes. If you use the Site after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.  Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. Except for changes by Coast as described here, no other amendment or modification of these Terms of Use will be effective unless in writing and signed by both you and Coast.

What information does Coast collect?

Information You Provide to Us

We receive and store any information you knowingly provide to us.  For example, we may collect Personal Data including but not limited to your name, email address, company fleet size, company revenue and company industry if you enter this information on our site, sign up for early access to the Services, sign up for our newsletter, or request to receive information from us. You can always opt not to disclose information to Coast, but keep in mind some information may be needed to take advantage of some of Coast’s features.

We may communicate with you if you’ve provided us the means to do so. For example, if you’ve given us your email address, we may send you emails on behalf of Coast, or email you about your use of the Site.  Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more relevant and improve our Services. If you do not want to receive communications from us, please indicate your preference by using the “unsubscribe” mechanisms provided in all emails.

Information Collected Automatically

We also receive information collected by third parties about your use of the Site automatically through the use of “cookie” technology. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us and how and when certain features on our Site are visited and by how many people. We may automatically collect information from your browser or device using cookies, which may include you IP address, geolocation data, device identification, and the type of browser and/or device you’re using to access our Site. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features.  If you click on a link to a third party website or service, such third party may also transmit cookies to you.  Again, this Privacy Policy does not cover the use of cookies by any third parties, and we aren’t responsible for their privacy policies and practices. Please be aware that cookies placed by third parties may continue to track your activities online even after you have left our Site, and those third parties may not honor “Do Not Track” requests you have set using your browser or device.

We may use this data to customize content for you that we think you might like, based on your usage patterns.  We may also use it to improve the Site. We may, for example, use Google Analytics, a web analysis service provided by Google Inc. (“Google”) that is based on “cookie” technology, to analyze how you interact and engage with the Site so we can learn and make enhancements to offer you a better experience. On behalf of Coast, Google will use the generated information to evaluate your use of the website, to compile reports on website activities, and to provide the website operator with additional services connected with website and Internet use. The IP address transmitted by your browser in connection with Google Analytics is not collated with other data by Google. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

In order to improve the user experience on the Site, we use the software Hotjar (http://www.hotjar.com, 3 Lyons range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe). By using Hotjar we can measure and evaluate user behavior (mouse movements, clicks, scrolling etc.) on our Site. In order to collect data, Hotjar uses cookies on users’ devices and can store data from users such as browser information, operating system, time on the site, etc. More information about data processing by Hotjar can be found here: https://www.hotjar.com/legal/policies/privacy. You can always opt-out from the data collection by visiting: https://www.hotjar.com/legal/compliance/opt-out

We use LinkedIn Insights Tag to retarget our Site visitors and learn insights about your interactions with our LinkedIn advertisements. You can learn about LinkedIn’s privacy practices at www.linkedin.com/legal/privacy-policy, and you can opt out of LinkedIn Insights Tag at www.linkedin.com/psettings/.

Coast’s Commercial or Business Purposes for Collecting Personal Data

  • Providing, Customizing and Improving the Services
    • Providing you with the Services or information you request.
    • Meeting or fulfilling the reason you provided the information to us.
    • Personalizing the Site content and communications based on your preferences.
    • Learning more about our potential customers, including industry, size of fleet, type of business.
  • Marketing the Services
    • Marketing and selling Coast’s Services.
  • Corresponding with You
    • Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about Coast or Coast’s Services.
    • Providing you with assistance through our customer support features.
    • Sending emails and other communications according to your preferences or that display content that we think will interest you.
  • Meeting Legal Requirements and Enforcing Legal Terms
    • Fulfilling our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities.
    • Protecting the rights, property or safety of you, Coast or another party.
    • Enforcing any agreements with you.
    • Resolving disputes.

We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated or incompatible purposes without providing you notice.

Will Coast share any of the Personal Data it receives?

We work with services providers and other parties, including Google and LinkedIn Corporation, to help us offer, customize and market the Site and Services for you. We disclose your Personal Data to the categories of service providers and other parties listed in this section.

  • Service Providers. These parties help Coast perform business functions on Coast’s behalf. They include:
    • Hosting, technology and communication providers.
    • Support and customer service vendors.
  • Advertising Partners. These parties help us market Coast’s Services and provide you with other offers that may be of interest to you. They include:
    • Ad networks.
    • Marketing providers.
    • Sales consultants and vendors.
  • Analytics Partners. These parties provide analytics on web traffic or usage of the Site. They include:
    • Companies that track how users found or were referred to the Site.
    • Companies that track how users interact with the Site.
  • Parties You Authorize, Access or Authenticate.
    • Third parties you access through the Site or Coast’s Services.

Legal Obligations

We may share any Personal Data that we collect with third parties in conjunction with any of the activities set under “Meeting Legal Requirements and Enforcing Legal Terms” in the section above entitled “Coast’s Commercial or Business Purposes for Collecting Personal Data”.

Business Transfers

All of your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy, or other transaction in which that third party assumes control of our business (in whole or in part).

Data that is Not Personal Data

We may create aggregated, de-identified or anonymized data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. Such aggregated, de-identified or anonymized data is not Personal Data and we may use it and share it with third parties for Coast’s lawful business purposes, including to analyze, build and improve the Site and promote Coast’s business, provided that we will not share such data in a manner that could identify you.

Data Security and Retention

Although we endeavor to protect the privacy and security of your Personal Data we hold in Coast’s records, please be aware that no method of transmitting data over the internet or storing data is completely secure and we cannot guarantee complete security.  Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

We retain Personal Data about you for as long as necessary to provide you with access to the Site and Coast’s Services. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.

State Law Privacy Rights

California Resident Rights

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at privacy@coastpay.com.

Nevada Resident Rights

If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at privacy@coastpay.com with the subject line “Nevada Do Not Sell Request” and providing us with your name. Please note that we do not currently sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A.

What if I have questions about this Privacy Policy?

If you have any questions or concerns regarding this Privacy Policy, the ways in which we collect and use your Personal Data or your choices and rights regarding such collection and use, please do not hesitate to contact us at privacy@coastpay.com or K-Dimensional Holdings Inc., d/b/a Coast, Attn: Legal, P.O. Box 483 New York, NY 10014.

© 2021 K-Dimensional Holdings Inc.
d/b/a Coast
info@coastpay.com
All rights reserved.

The wordmark COAST, the Coast logo, and other Coast trademarks are registered and/or common law trademarks of K-Dimensional Holdings Inc., d/b/a Coast. All other trademarks displayed are the property of their respective owners and are used by Coast for informational purposes only. Third party trademarks may be used on this website under license. Unless otherwise noted, Coast is not affiliated with or endorsed by the owner of any third-party trademarks displayed.

Visa is a trademark owned by Visa International Service Association and is used under license.

Please visit the Coast Privacy Policy and Coast Terms of Use for important legal disclosures.

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