AtoB Fuel Card Reviews: Real, Honest User Takes

Product descriptions and a companies own website only tell you so much. But real user reviews are where you learn the truth about a brand’s customer experience. 

For this review, we’ve analyzed feedback from hundreds of users across software marketplaces like G2 and Capterra, along with discussions in communities like Reddit. We’ve also studied AtoB’s marketing materials to get a grasp of who they are, what the AtoB fuel card really does, and how they do it.

Read this detailed break down to help you decide if AtoB is really the right fit for your fleet operation.

AtoB Fuel Card at a Glance

AtoB fuel cards are best for over-the-road-trucking fleets looking for fuel savings and misuse prevention. You can choose between a fuel card on credit or a prepaid card you fund upfront. 

AtoB Flex 

AtoB Flex is a credit-based fuel card that works anywhere Mastercard is accepted. It costs a $35 setup fee, $15 per month for up to five cards, and $3 per month for each extra card beyond that.

Here’s what you get with the AtoB Flex card:

• Discounts on truck diesel and on unleaded through the AtoB Discount Network (Chevron, Exxon, Sunoco, 7‑Eleven, RaceTrac, Speedway, Kwik Trip, etc.)
• Set spending caps by day or week to control fuel costs and reduce unauthorized purchases
• Disable a card from the dashboard if it’s lost, stolen, or being misused
• Generate fuel and mileage reports for IFTA compliance
• Export transactions to simplify reconciliation in your accounting system
• Access customer support 24/7 by phone or text
• Approval within 7 days with proof of revenue

So what’s the catch? To unlock AtoB’s advanced controls, you’ll need the $3/month AtoB Premium add-on.

That’s what lets you:

• Lock or unlock a fuel card from the dashboard
• Set operational hours and whitelist merchants
• Priority customer support with reduced wait times
• Allow multiple team members log into the dashboard
• Get fuel-level reports to prevent overfilling and fuel fraud
• Integrate telematics for suspicious charge alerts and instant notifications
• Use FuelMap to route drivers to cheaper fuel stations and save 21¢ per gallon 

AtoB Unlimited

AtoB Unlimited is a prefunded fuel card accepted anywhere Mastercard works.

Pricing includes a $35 setup fee and a $3 monthly charge per active card, with no separate pricing for additional cards mentioned. 

AtoB Unlimited includes what you get with AtoB Flex and adds a few extras, like:

• Default authorization without any bank information
• Secure card unlock 
• Telematics integration for fuel fraud alerts
• Ability to set operational hours and whitelist merchants

The $3 per month for AtoB Premium add-on gets you:

• Multi-user dashboard login
• Priority support and reduced wait times
• Access to FuelMap and additional savings per gallon 

AtoB Fuel Card Reviews: What Users Say

Here’s what real-world reviews across review platforms and communities like G2, Trustpilot, and Reddit reveal.

The most important features according to users

AtoB promises efficient fleet credit solutions for fleets of all sizes. Part of the appeal is its large fuel discount network. Fleets can save per gallon at 30,000+ fuel stations and at 4,200+ truck stops. 

• Virtual card management: Some users love how AtoB’s virtual fuel cards make it easy to manage fuel spending without tracking down physical cards or drivers.

Here’s what the Sunstate Transportation Group had to say: “This is the only company that I know of that has virtual fuel cards.

I have been delighted by the idea of having these cards, so you don’t have to chase down drivers to get back. I can manage them easily on the dashboard.”

• Non-fuel expense coverage: Reviewers like how they can use AtoB fuel credit cards for vehicle parts and repair expenses. 

Earnest notes: “My AtoB credit card has come in handy with parts and repairs needed for my rig.”

Maia describes her experience: “I love the fact I can use the card to buy anything at the gas station: food, snacks, Tylenol, or whatever. And I’m just able to put four new tires on the car because now AtoB made it easy to put car repairs on them, and they even give us a longer time to pay it back.”

AtoB fuel card reviews: Pros

First, it’s easy to use, and onboarding is straightforward.

Many reviewers say getting started with AtoB is straightforward. Approvals are often described as fast, and onboarding as simple, with minimal documentation upfront.

This matters most for new or smaller fleets that need a fuel card quickly to stay on the road. 

Some reviewers even note that AtoB was their first business fuel credit card, highlighting its accessibility.

Even in more critical reviews, onboarding rarely shows up as a major complaint. Overall, AtoB stands out as a strong option for fleets that prioritize speed and ease of entry over depth at the start.

Here’s how Dominique C., CEO of a small business, describes their experience on G2:

“Signing up was seamless, and the team was professional. What I love best is the auto payment on a weekly basis. That functionality makes it easier to account for, as well as keep me accountable for, my spending. Highly recommend this company, especially for small businesses that are also on the road. Some extra bonuses to using this card is you can pay for car washes, maintenance on your car, etc. The referral bonus is also quite generous.”

Here’s what another user shared on Trustpilot:

“Their web and app interface is very user-friendly. 5 stars for that.”

Second, AtoB cards work for more than fuel, including repairs, tires, oil changes, and other vehicle expenses.

Many reviewers value being able to pay for maintenance without switching cards or using personal funds. This flexibility shows up as operational convenience. 

For owner-operators and small trucking fleets, a single card covering multiple expenses cuts down admin work.

Even some users who later ran into issues say this broader acceptance was a key reason they chose AtoB in the first place. The feature resonates most with mobile businesses that face unpredictable repair needs on the road.

Check out what this user says in their Trustpilot review:

“Finally, a business card that actually only uses your EIN. AtoB gave my business a chance to build our company’s business profile. My drivers love it. We get gas, tires, oil changes, and repairs, with no problems or questions asked.”

Here’s what another user wrote after realizing AtoB works for insurance renewals and repairs:

“AtoB is my favorite everything card! Over the years, they’ve helped us grow and sustain our business. Initially, I opened it because they report and build business credit. Then they gave better discounts than the other two cards I was using. Now I love that I can use AtoB to renew my insurance or pay a repair bill. I get offers for other cards, but I don’t even consider them.”

Third, users call out the AtoB mobile app and web dashboard as easy to use.

See what this user had to say on the App Store:

“The AtoB fuel saver app is one of the best fuel apps around. I love the “Find Fuel” feature, which allows me to find the cheapest gas stations near me since prices vary by the day. The app also provides detailed access to all transactions in real time, which is great for tracking purposes. It also shows how much you saved per transaction. The easy-to-use autopay is also great, so you don’t have to worry about missed payments.”

Here’s how Dana described her experience with the dashboard:

“AtoB’s administrative dashboard is extremely useful and easy to navigate. The reporting is great and diversified by truck and driver. Multiple functions can be done through the dashboard by the administrator, and that is extremely important to me, including turning on and off a card when necessary.”

But as with most fuel cards, the picture isn’t entirely one-sided. Some users report friction that’s worth paying attention to.

AtoB fuel card reviews: Cons

First, many users report that savings feel inconsistent or unclear, even when the discounts look attractive upfront.

Some say discounts don’t apply at every visit to the same station, fluctuate without explanation, or require follow-ups to recover missing savings.

Others describe per-gallon discounts as modest, especially compared to expectations set during signup.

Here’s what a user says on Trustpilot:

“The discounts are mediocre at best and constantly have errors in giving the discount.”

This is how another user described their experience:

“Terrible program and deceptive practices. Their representatives will deceive you into believing you will receive a stellar discount for fueling. Do not proceed if it sounds too good to be true.”

Second, support quality varies widely across reviews, with many users reporting slow, scripted, or ineffective responses during critical issues.

Common complaints include difficulty finding a support number, long wait times, and limited authority to resolve issues. Many users also report repeated escalations with little to no follow-up.

Fraud cases, disputes, payment holds, and card suspensions show up as recurring pain points where users feel unsupported. Language barriers and email-only dispute processes add to the frustration.

For time-sensitive fleet operations, slow resolutions often lead directly to lost productivity.

Here’s what James reports after his experience:

“Been with them for over two years. Today, the weekly autopay didn’t go through because our business debit card had already reached its $2k daily spending limit. I was surprised that AtoB instantly suspended all of our cards because of this. 

I went to the online portal to make a payment and manually submitted a bank transfer payment. The website said it would take 1-2 minutes for the payment to reflect on the account. After several hours, the cards were still suspended. 

I called support (their number is virtually impossible to find on their website, by the way) and was told I’d have to wait 3-5 days for the payment to post before our cards would be reactivated.”

Robert experienced a similar situation with customer support:

“The customer service was atrocious, and the result was lacking. I had to fix the situation myself.”

Third, few reviewers describe fraud incidents or attempted unauthorized transactions, paired with slow or opaque investigation processes.

Some users were told disputes could take months, while they remained responsible for payment during the review. Limited access to fraud teams and email-only communication only heightened concern.

A few reviewers also expressed discomfort with mandatory bank account linking and a perceived lack of transparency around how their data is accessed.

Here’s what Amber had to say after support fell short when it mattered most:

“AtoB will not help you if your card gets compromised. I had over $2000 in diesel on Christmas Eve and called AtoB for help. They said it would have to go through the fraud department, which could take months. The fraud department isn’t reachable via phone; it is only. They said this could take months to resolve. But I will still have to pay for that before anything else could happen.”

Jennifer went through something similar:

“You will not get the customer service you need. I have called several times to report fraud, and you simply don’t get to speak to anyone.”

Overall, AtoB reviews show that AtoB’s strengths show up in the early stages of use. Fast approvals, simple onboarding, and broad spend acceptance make it especially appealing for new, small, or fast-moving trucking fleets. 

Recurring friction points begin to surface only when fleets spend more time on the platform and encounter edge cases. Those are worth looking at closely before making a long-term decision. 

AtoB vs Coast’s Fuel Card

Some say comparison is the thief of joy. We say it can help you determine what type of fuel card will give you greater control over fleet spend and save you more pennies as miles stack up. Let’s see how AtoB and Coast compare.

Coast gives local fleets control, flexibility, and clear fuel spend tracking. Drivers can use it anywhere Visa is accepted.

Fleets also earn 3¢–9¢ back per gallon at 30,000+ stations, with zero volume requirements and no expiration. Here’s how we’re different from AtoB:

Coast is built to solve several of the challenges users mention in AtoB gas card reviews. The differences show up in Coast customer reviews. See for yourself.

Coast users highlight stronger control and real-time visibility

Many reviews emphasize how clearly they can see and control spend across drivers. Transactions show up immediately, with line-item detail that helps managers understand who spent what, where, and why.

Users specifically mention that Coast helped put an end to wasteful spending or misuse. Features like text alerts, easy-to-read dashboards, and per-driver tracking come up often as reasons they feel more confident managing fuel spend day to day.

Bill, a franchise coordinator and manager, highlights how the platform improves control and accountability: 

“The system keeps better tabs on how and when our employees are using the cards and seems to have put an end to any wasteful spending or misuse of company funds.”

Paige, a business owner, shares a similar experience around visibility and ease of use: 

“I like that I can opt for text alerts when cards are used, and also the account dashboard is easy to understand.”

Support quality is consistently called out as a strength

Unlike the mixed feedback around AtoB support, Coast reviews repeatedly describe customer support as responsive, knowledgeable, and easy to reach, especially during time-sensitive moments.

Several users note fast responses, real human help, and a willingness to work through issues rather than deflecting or escalating endlessly. This shows up even when customers hit financial constraints or operational hiccups.

Marc, a construction user, notes:

“It’s been great, Coast has really served us well from all aspects. Even when we hit a financial low point and got a little behind, they still worked with us to get us caught back up and back active.”

For fleets that can’t afford downtime, this reliability around support becomes a meaningful differentiator.

Coast’s fraud prevention and safeguards inspire confidence

Fraud protection appears frequently in Coast reviews, often unprompted. Users point to safeguards, controls, and alerts that help prevent unauthorized use before it becomes a larger issue.

Some reviewers explicitly mention peace of mind, knowing misuse will be caught early, and that support will step in quickly if something looks wrong.

Denise, a small business owner, writes:

“There are so many safeguards on the Coast Cards to prevent fraud. It can save an enormous amount of money and headaches. It syncs with QuickBooks. Support is almost instant, always available, friendly, knowledgeable, and great to talk to.”

This contrasts sharply with AtoB feedback around slow fraud investigations and limited access to fraud teams.

Where AtoB reviews often surface friction around reliability, discounts, and support under pressure, Coast reviews consistently point to control, clarity, and dependable help when it matters most.

For local service fleets that value predictability over variable savings, that difference shows up in user feedback.

Why pick Coast over AtoB as your go-to fuel card

Coast is built for fleets that need fuel-first control, real-time visibility, and predictable behavior at the pump. Here’s why many prefer Coast over AtoB as their fuel card. 

• Wide acceptance: Coast runs on Visa, so drivers can fuel anywhere Visa is accepted. You can lock cards to fuel only or fuel plus approved fleet categories, while blocking snacks, gift cards, and personal spend entirely.

• Built-in advanced fraud prevention: Coast layers EMV chip security, driver verification, custom spend rules, and real-time alerts to stop misuse before it happens. Telematics integrations can flag or decline out-of-position transactions. When recommended controls are enabled, Coast backs this with up to $25,000 in annual fuel fraud protection.

• Real-time data: Every swipe appears in the dashboard within seconds, with gallons, fuel grade, time, and location. You can track spend by driver, vehicle, crew, or job, monitor MPG and cost per mile, and export clean data straight into your accounting system.

• Deep integrations across your fleet stack: Coast connects with QuickBooks, NetSuite, Sage Intacct, Samsara, Geotab, Verizon Connect, Fleetio, and more. Fuel, telematics, and maintenance data stay in sync, so every fill is tied back to a vehicle, location, and project.

• Simple pricing: Coast charges a flat $4 per active card user per month. Fleets earn 3–9¢ per gallon at 30,000+ partner stations, plus base savings everywhere else. You don’t have to worry about volume tiers or expiring discounts.
• Grows with you: Start with Coast as a fuel-only credit card, then expand into parts, tolls, and travel with tighter controls than a standard corporate card. That way, you don’t outgrow your fuel program the moment your spend needs change.

If you want a fuel-only card that works everywhere your fleet does and gives finance teams clean, reliable data, Coast is built for that job. When you’re ready, you can start an application in minutes.